General Manager
Confidential Confidential Bethlehem, PA Bethlehem, PA Full-time Full-time From $85,750 a year From $85,750 a year 11 days ago 11 days ago 11 days ago The position is offered for a 150
guest room hotel with 2 F&B outlets.
It is imperative to have at least 5 years of general manager experience and at minimum have a bachelor's degree.
The General Manager will supervise the overall operation, sales and marketing, and profitability of the hotel.
As the leader of the hotel, it is essential to lead by example and to motivate team members to perform tasks with exemplary service.
The position requires creating a safe, fun, and rewarding environment for team members and guests alike.
Some of the responsibilities include but are not limited to:
Provide leadership by conducting business in a professional and courteous manner for guests, staff, contractors, service providers, or anyone else relating to the property.
Take ownership of the hotel and establish high standards for service delivery.
Conduct real-time market analysis of competitors' rates by market segment for weekdays and weekends, and a forecast of local market conditions and special events that may impact occupancy and/or rate.
Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures.
Train front desk staff to successfully perform selling techniques and procedures to maximize.
Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses.
Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP targets.
Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences.
Protect the Company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions.
Properly administer franchise, local regulations, and company policies and procedures to protect the safety of guests and team members.
Receive satisfactory scores for Quality Assurance tests and take action to correct any deficiencies.
Be responsible for all purchasing conducted to maximize savings while ensuring quality of goods and/or ingredients.
Train all staff to successfully perform guest service procedures in accordance with franchise and company guidelines.
Attempt to resolve all issues of poor guest service before guests leave the property.
Recruit, select, train, motivate and manage associates to deliver guest services and quality products that will lead to achieving goals for revenue and profit.
Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of every associate.
Ensure a satisfactory guest experience and protect the Company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.
Job Type:
Full-time Pay:
From $85,750.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
guest room hotel with 2 F&B outlets.
It is imperative to have at least 5 years of general manager experience and at minimum have a bachelor's degree.
The General Manager will supervise the overall operation, sales and marketing, and profitability of the hotel.
As the leader of the hotel, it is essential to lead by example and to motivate team members to perform tasks with exemplary service.
The position requires creating a safe, fun, and rewarding environment for team members and guests alike.
Some of the responsibilities include but are not limited to:
Provide leadership by conducting business in a professional and courteous manner for guests, staff, contractors, service providers, or anyone else relating to the property.
Take ownership of the hotel and establish high standards for service delivery.
Conduct real-time market analysis of competitors' rates by market segment for weekdays and weekends, and a forecast of local market conditions and special events that may impact occupancy and/or rate.
Train front desk staff to successfully perform all front office operations, and revenue management and central reservations procedures.
Train front desk staff to successfully perform selling techniques and procedures to maximize.
Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels, and control utility expenses.
Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly GOP targets.
Explain the causes for budget variances of controllable expenses, take corrective action to avoid future occurrences.
Protect the Company's financial assets by properly administering company policies and procedures for handling cash, credit card, accounts payable, accounts receivable, payroll and all other financial transactions.
Properly administer franchise, local regulations, and company policies and procedures to protect the safety of guests and team members.
Receive satisfactory scores for Quality Assurance tests and take action to correct any deficiencies.
Be responsible for all purchasing conducted to maximize savings while ensuring quality of goods and/or ingredients.
Train all staff to successfully perform guest service procedures in accordance with franchise and company guidelines.
Attempt to resolve all issues of poor guest service before guests leave the property.
Recruit, select, train, motivate and manage associates to deliver guest services and quality products that will lead to achieving goals for revenue and profit.
Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions, and fair treatment of every associate.
Ensure a satisfactory guest experience and protect the Company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.
Job Type:
Full-time Pay:
From $85,750.
00 per year
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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