Renewal by Andersen
#appcastRBARenewal by Andersen has an exciting opportunity for a Service Technician to join our team in the Lehigh Valley, PA area! The Field Service Technician will provide superior customer service by performing repairs and maintenance service on RbA products.
PRIMARY
Responsibilities:
Service and repair previously installed RbA products Analyzes customers situations, determine corrective action to be taken and verify the action has fixed the situation is as efficient and cost effective manner as possible; keep team members informed as needed of customer interactions and actions taken Follows established Renewal processes, making recommendations for process improvement Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed; provide detailed information to Customer Service Representatives.
MUST HAVE
Qualifications:
Experience as a service technician or carpentry skills.
Ability to install a window or door from start to finish, including trim work.
Highly organized with the ability to reflect empathy toward our customers HS diploma, GED or equivalent.
Exceptionally strong communication skills, both verbal and written.
Strong organizational skills and the ability to pay close attention to details.
Ability to listen and take positive and constructive customer feedback, analyze feedback and report findings and/or recommendations to manager.
Ability to stand for long periods of time.
Computer skills with basic knowledge of Microsoft Office Suite; primarily Excel, Word and Outlook.
Ability to lift over 50LBs.
Valid driver's license.
CULTURE AND
Benefits:
Be Orange.
Be You is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible.
This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most.
It's also why we're committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
Medical/Dental/Vision/Life Insurance Health Savings Account contributions Paid holidays plus PTO 401(k) plan & contributions Professional development and tuition reimbursement opportunities Charity contributions Nationwide career opportunities We're look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, RbA).
Benefits:
401K, Donation-Matching Program, Flexible Schedules, Flexible Spending Accounts, Life Insurance, Medical, Dental and Vision, Paid sick days, Tuition Reimbursement, Vacation/paid time offAbout the Company:
Renewal by AndersenBe part of something special.
If you share our passion for creating great customer experiences and are excited to be well rewarded for doing so, Renewal by Andersen is the place for you.
Let your talents shine as part of a highly energized team that thrives on success.
At Renewal by Andersen, you receive the training and support you need to make the most of every opportunity.
Become a valued part of the dynamic Renewal by Andersen family and see just how far your entrepreneurial drive can take youCompany Size:
500 to 999 employeesIndustry:
Manufacturing - OtherFounded:
0Website:
http:
//www.
renewalbyandersen.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
PRIMARY
Responsibilities:
Service and repair previously installed RbA products Analyzes customers situations, determine corrective action to be taken and verify the action has fixed the situation is as efficient and cost effective manner as possible; keep team members informed as needed of customer interactions and actions taken Follows established Renewal processes, making recommendations for process improvement Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed; provide detailed information to Customer Service Representatives.
MUST HAVE
Qualifications:
Experience as a service technician or carpentry skills.
Ability to install a window or door from start to finish, including trim work.
Highly organized with the ability to reflect empathy toward our customers HS diploma, GED or equivalent.
Exceptionally strong communication skills, both verbal and written.
Strong organizational skills and the ability to pay close attention to details.
Ability to listen and take positive and constructive customer feedback, analyze feedback and report findings and/or recommendations to manager.
Ability to stand for long periods of time.
Computer skills with basic knowledge of Microsoft Office Suite; primarily Excel, Word and Outlook.
Ability to lift over 50LBs.
Valid driver's license.
CULTURE AND
Benefits:
Be Orange.
Be You is how we express our belief that by embracing our differences and empowering you, we'll be a stronger team able to accomplish what otherwise wouldn't be possible.
This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most.
It's also why we're committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
Medical/Dental/Vision/Life Insurance Health Savings Account contributions Paid holidays plus PTO 401(k) plan & contributions Professional development and tuition reimbursement opportunities Charity contributions Nationwide career opportunities We're look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, RbA).
Benefits:
401K, Donation-Matching Program, Flexible Schedules, Flexible Spending Accounts, Life Insurance, Medical, Dental and Vision, Paid sick days, Tuition Reimbursement, Vacation/paid time offAbout the Company:
Renewal by AndersenBe part of something special.
If you share our passion for creating great customer experiences and are excited to be well rewarded for doing so, Renewal by Andersen is the place for you.
Let your talents shine as part of a highly energized team that thrives on success.
At Renewal by Andersen, you receive the training and support you need to make the most of every opportunity.
Become a valued part of the dynamic Renewal by Andersen family and see just how far your entrepreneurial drive can take youCompany Size:
500 to 999 employeesIndustry:
Manufacturing - OtherFounded:
0Website:
http:
//www.
renewalbyandersen.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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