Retail Customer Service Representative

LeeAnn Katherine Stark
Stark.leeann@yahoo.com
484-934-6824
124 East Union Blvd.
Bethlehem, PA 18018

Objective - As an experienced customer service associate, I would like to put my earned skills to good use and take any extra efforts to learn the necessary skills of the field.

Big Woody's Sports Bar
Bartender - February 2010 / Present
Duties:
Checking customer's identification to confirm that they are legally able to consume alcohol.
Following all safety and sanitation policies when handling food and beverages.
Welcoming, acknowledging and greeting customers who come to the bar.
Taking food and beverage orders.
Mixing and serving alcoholic beverages.
Taking money from customers and processing all card payments.
Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.
Ensuring that customers receive prompt service.
Maintaining the cleanliness of the bar area, as well as the bar glasses and utensils.
Restocking the bar when necessary.

Key skills
Able to remain standing and walking around for up to 7 hours a shift.
Ability to work well under pressure and in a fast paced environment.
Excellent math, money handling, reading skills.
RAMP certified.
Personal:
Having a high punctuality and attendance record.

Children'a Discovery Center
Substitute Teacher - October 2006 / September 2009
Duties:
Filled in for absent teachers in emergency and on short and medium term assignments.
Followed teaching programs set by regular teachers and prepared outlines when necessary.
Fostered safe, positive and supportive learning environment.
Ensured good order and behavior in and out of class.
Carefully monitor children's play and activity. (Age ranging 6 weeks to kindergarten).
Offer detailed daily reports that outline each child activities.
Dressed infants and toddlers and changed their diapers.
Key skills:
Excellent ability to assist and care for children.
Holds an extreme level for patience.
Comfortable in communicating with all-age children, teachers, and staff.
Flexible in working overtime and extra hours.

Previous Experience -
Telerx - Call Specialist
Valley Farm Market - Cashier / Customer Service & Front Desk
Dun and Bradstreet - Outbound Call Specialist
Blough Nursing Home - Activities Assistant
Staples - Sales Associate / Cashier

Education - Liberty High School - Diploma
June 2006
  • ID#: 140768
  • Location: Bethlehem, PA , 18018

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