Customer Service

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Kirsten Miller


821 Delaware Avenue Apt.#3 Fountain Hill, PA 18015 610-248-3315 kmillsten19@gmail.com


 


PROFESSIONAL EXPERIENCE


Wawa August 2010 – November 2016 Shift Runner and


Customer Service Associate


 



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    • Responsible for cash management and operating store productivity through delegation of duties and tasks.




    • Contributed to increased efficiency and productivity in the breakfast sandwich area to achieve highest sales out of over 60 stores in the district for two years in a row.




    • Adjusted rapidly to continuously evolving policies and methods to achieve customer satisfaction.






 


CVS Pharmacy July 2005 – December 2008 Shift Supervisor


 



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    • Accountable for all managerial decisions during assigned shifts including cash management, opening/closing the store, reviewing inventory reports, and maintenance of photo lab equipment.




    • Diligently adhered to CVS standards of product placement and advertisement of sales to preserve accuracy and availability of items.






 


Weis Markets August 2002 – March 2005 Office Manager


 



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    • Maintained influx of patrons at customer service desk which included lottery, money orders, and tobacco purchases.




    • Supervised all front of store operations comprised of cashiers, self-checkout, and customer transactions.




    • Assured accuracy of cash tills and computed daily earnings through reports at the beginning and end of business days.






 


EDUCATION


Tribeca Flashpoint College January 2009 – June 2010 Film: Screenwriting


 



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    • Associate's Degree in Digital Arts and Media Sciences






ADDITIONAL SKILLS



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    • Working knowledge of word processing and screenwriting softwares; experience with computers, both Mac OS X and Windows; can type 60+ words per minute.







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    • Able to collaborate effectively in order to achieve a certain goal through experience in a management position and on a film set.




    • Remains positive and productive in fast-paced and high-stress situations.





  • ID#: 145237
  • Location: Bethlehem, PA , 18015

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