Customer Service

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Kirsten Miller

821 Delaware Avenue Apt.#3 Fountain Hill, PA 18015 610-248-3315



Wawa August 2010 – November 2016 Shift Runner and

Customer Service Associate



    • Responsible for cash management and operating store productivity through delegation of duties and tasks.

    • Contributed to increased efficiency and productivity in the breakfast sandwich area to achieve highest sales out of over 60 stores in the district for two years in a row.

    • Adjusted rapidly to continuously evolving policies and methods to achieve customer satisfaction.


CVS Pharmacy July 2005 – December 2008 Shift Supervisor



    • Accountable for all managerial decisions during assigned shifts including cash management, opening/closing the store, reviewing inventory reports, and maintenance of photo lab equipment.

    • Diligently adhered to CVS standards of product placement and advertisement of sales to preserve accuracy and availability of items.


Weis Markets August 2002 – March 2005 Office Manager



    • Maintained influx of patrons at customer service desk which included lottery, money orders, and tobacco purchases.

    • Supervised all front of store operations comprised of cashiers, self-checkout, and customer transactions.

    • Assured accuracy of cash tills and computed daily earnings through reports at the beginning and end of business days.



Tribeca Flashpoint College January 2009 – June 2010 Film: Screenwriting



    • Associate's Degree in Digital Arts and Media Sciences



    • Working knowledge of word processing and screenwriting softwares; experience with computers, both Mac OS X and Windows; can type 60+ words per minute.


    • Able to collaborate effectively in order to achieve a certain goal through experience in a management position and on a film set.

    • Remains positive and productive in fast-paced and high-stress situations.

  • ID#: 145237
  • Location: Bethlehem, PA , 18015

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!